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Accessing information

The Data Protection Act

The Data Protection Act provides rights to individuals in respect of their personal data processed by others, including the right to request a copy of the information that is held (known as a Subject Access Request). Under The Act, we have a legal duty to protect any information we collect from you. We keep strict security standards to prevent any unauthorised access to it.

To make a request contact the DBW Group here, including your full name, address and contact number, and details of the specific information you require and any relevant dates.

For more information on the Data Protection Act visit - http://ico.org.uk/for_the_public

Collecting information

The DBW Group only collects personal information with your permission, either at this web site, through our application process or at events or meetings.

We'll always tell you exactly what we plan to do with your personal information and we'll never use it for any other purpose without your permission.

At any point you can unsubscribe from our marketing lists either via clicking the ‘unsubscribe’ in our newsletters or contacting us directly with a request.

For more information on our use of cookies see our Privacy Policy

Freedom of Information Act

The Freedom of Information Act gives you the right to request any recorded information held by the DBW Group. Further detail about the Freedom of Information Act, how to make a request and how requests are processed can be found from the Information Commissioner’s website - http://ico.org.uk/for_the_public/personal_information 

How to make a request

If you can’t find what you need on our website then write to us with a description of the information you’re looking for along with a contact name and postal or email address. Providing as much detail as possible will give us a better chance of finding the information you seek.

Customer Services
DBW Group
1 Capital Quarter, Tyndall Street
CF10 4BZ
Tel: 0800 587 4140
Email: info@developmentbank.wales